FAQ

BREAKOUT’S FAQ

Q. What is Breakout Escape Room?
A. Breakout is the first real-life escape game to introduce character gameplay. The introduction of characters is to enhance gameplay strategy among players, creating a more intense atmosphere where decision-making becomes another crucial part of the game. Each character comes with its own perks, giving each player an individual responsibility in helping the team to complete their tasks. Character abilities can be paired strategically to form the perfect team to tackle different game cubes so that players can achieve minimal completion time.

Q. What is the recommended age limit?
A. There is no age limit but we do require adult supervision for children under the age of 13.

Q. Do you operate every day and what time is the last game session?
A. Yes, our store operates daily from 9AM-9PM from Sunday to Thursday and 9AM-10PM from Friday to Saturday.

Q. What is your operation time and each room’s time?
A. Our store operates daily from 9AM-9PM from Sunday to Thursday and 9AM-10PM from Friday to Saturday. You can check on each room’s time slot in our website. *Call to reserve for times outside our business hours.

Q. How long does one game session last?
A. Each game session takes approximately 1 hour 15 minutes; 15 minutes briefing and 55 minutes of gameplay plus an additional 5 minutes if the time bender character is chosen, total 1 hour.

Q. Is it all in English?
A. No. We have both Myanmar and English language used in the game rooms so that its convenient for all.

Q. Do I have to make a booking online or can I walk in?
A. We would advise online booking to secure your game session, especially during weekends. You will need to arrive as early as possible on the day and reserve for later that day as these will be on a first-come, first-served basis. For this reasons, we STRONGLY recommend booking ahead.

Q. How early do we turn up to secure the booking?
A. To secure the booking, kindly turn up 30 minutes before the game slot and paid for the session. A gentle reminder that your booking will be canceled if you don’t come and secure the booking before 30 minutes.

Q. What if I made a booking but am late for the session?
A. Please be on time for your game session to avoid cancellation of your booking as late arrival will affect upcoming game sessions. You may be required to play in a reduced amount of time. Your punctuality is very much appreciated.

Q. I made a reservation but I will be bringing more/fewer people with me to play. Do I need to call to let you know?
A. No, you do not need to call unless you are canceling your reservation (24hrs notice please). It is a private room so you may bring up to 8 players. We take payment for the total number of players once you arrive.

Q. Can kids play?
A. Yes, we have many families that come play together. Our rooms are not scary however some children may be too young (under 7) to enjoy the mysterious music so it is at the discretion/risk of the parent to determine if it is an appropriate activity.

Q. What type of attire is suitable?
A. Comfortable clothing and shoes that are easy to move around are recommended because there will be slight physical obstacles in the games

Q: Do we need to bring indoor shoes?
A: Yes, please bring an extra pair of shoes to help keep our rooms clean!

Q. What if I have shopping bags and luggage with me?
A. Each room is provided with a locker to store personal belongings or shopping bags. Locker keys will then be handed to you to hold on to until game ends.

Q. Is the game suitable for the weak-hearted, pregnant ladies or those with disabilities?
A. Some of our games might have some surprise elements and minimal physical obstacles such as climbing or crawling. However, if they are not keen on continuing the game, our game masters will definitely guide them out of the room immediately as requested.

Q. What is the maximum number of players in a room?
A. The maximum number is 8. If you have a group of more than 8 people, we would advise you to split your groups into 2 and take an extra room for better comfort and safety purposes.

Q. What if I don’t “escape”?
A. Don’t worry about it. If you can not escape, then the game master will come and guide you out of the room.

Q. Any special offers or discounts?
A. Like our Facebook page at www.facebook.com/breakoutyangon or follow us on www.instagram.com/breakoutyangon keep yourself updated on special deals of the month!
Q. I am a solo traveler and do not have a group. Can I still join the game?
A. No, minimum player for a game session is 2 players hence we would still suggest you to invite some new friends along.

Q. I wish to bring my company/recommend Breakout to my company for team building/events. Will there be a corporate fee and who do I contact?
A. You may email info@yangon.breakoutescapegame.com for discussion and corporate price.

Q. I wish to have a marketing collaboration with Breakout. Who do I contact?
A. Kindly email your details/proposal to info@yangon.breakoutescapegame.com

Q. I am interested in franchising Breakout in my country or state. Who do I contact?
A. Kindly find out more information here. https://breakoutescapegame.com/franchise/